Services

Testimonials

"Great little machine!"

 

Jon Murphy (Operations Manager at H&H Trailers, LLC), describing the Ermak Power Bend Falcon

Met these guys by chance when the Local sales guy Dave Graff stopped by my metal fab shop (Liquid Metal Concepts) here in Phx Az . We got to talking and I could tell that no matter what equipment needs we had Mac Tech would be a good fit for us . I'm a realist and we are a mom and pop style shop ... so when the President of the company flew out to AZ to shake our hands and meet us face to face before we ever even talked about buying any equipment .. I knew that was the kind of stand up relationship I was after . 6 months later we have a new Fiber Laser sitting on our floor amd the service has been Just what we had hoped for . We haven't had the smoothest ride ... but sometimes that's the way it goes with equipment ... but what has been smooth is the way Mac Tech jumped in everytime and put my worries to rest .Taking care of whatever they needed to , to make us as a customer happy.. This day and age that's a dying legacy. We plan to buy more equipment for the shop and we will certainly be reaching out to what are now good friends of ours. The Mac Tech Team !

“Prior to the laser we fabricated all our components on the turret press or on manual machines. The operations required hours of cleanup. Punch-formed parts and louvers are reserved for our existing turret punches but the laser has taken on 90 percent of the workload with minimal cleanup. We’ve been able to reclaim that time and move our manpower from the hand labor it took to make and clean parts to assembly work instead. As a result we’ve increased output, stepped up assembly time and cut fabrication time by weeks for some components.”

 

- John Driscoll, Container Service Group

“The entire management staff here at ADA, would like to thank you and Mac-Tech for your quality customer service that you have shown during this purchase. You are showing us, exactly what we try to provide for our customer every day."

 

Jeff Baumann (ADA)

"Just wanted to drop you a line and thank you for the quick response and repair to our machine .

We appreciate the fine service!! Machine is running great!"

Joe Krippelz Sr., President. Jake's Inc.

"Just wanted to thank you and Cole for doing a great job installing our shear blades yesterday.  I will keep Mac-Tech in mind on any future maintenance needs that I may have."

 

Jim Teska (QC Manager at Classic Sheet Metal)

"This laser is cheaper to operate than my hot tub!"

 

 

- Owner (Container Service Group), on the Ermaksan Fibermak Gen 3.

“We had talked about this technology in the past but, frankly, we were skeptical of its fit at CSG. Mac-Tech was competent and prompt with response times, qualities that meshed well with our own core business values. The high part accuracies we achieved with the Ermak press brakes also demonstrated to us Ermaksan’s ability to design and construct a precision machine frame with tier one components.”

 

- John Driscoll, Container Service Group

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24-Hour Response

24-Hour Guaranteed Response Time for Service, Support, and Repairs by Mac-Tech

Here at Mac-Tech, we pride ourselves on our always prompt and professional on-site and after-sales service. Our expert Technical Service Team is committed to our guaranteed 24-hour Response promise and is always ready and willing to conduct machinery diagnostic tests either over the phone or via on-site assistance.

 

Our guys are the best in the business and can be found all across the North Central and South East United States, performing a wide range of service tasks, including:
 

  • Machine Installation & Training
  • Press Brake Repair
  • Laser Repair
  • Shear Blade Replacements & Flips
  • CNC Control Training
  • Preventative Service Maintenance
  • FAST Oil Changes
  • PRC CO2 Resonators
  • and More!

We are committed to upholding the highest standard of efficiency to minimize your machine downtime and promote consistent, faithful productivity. That's why, with every service call, we promise:
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  • 24-hour Guaranteed Response if your machine is down
  • Regionally-located Sales Associates and Technicians for fast response
  • Highly-trained on-staff Service Experts
  • Continued after-sale support

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"We want to be your maintenance partner."

Call 1-888-MAC-9555 or submit an Information Request Form today!