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A Relentless Obsession to Serve Our Customer

 

Here at Mac-Tech, we understand that the only ways to grow business with customers is through new advancements in technology and superior after-sales support.  That's why we believe in a foundation built on three simple principles:

  1. Honesty — Every machine, new or used, is sold with honest and ethical representation.  This is supported by our dedication to being a trusted member of the Machinery Dealers National Association (MDNA).
     
  2. Support — We believe that family should be the reason to do business, not the cost of doing business.  That's why we support and train our employees constantly, ensuring that they maintain a competetive level of competency in a constantly-changing industry.
     
  3. Service — We are committed, first and foremost, to serving our customers, which is why we have developed the best service organization in the business, complete with 24-hour guaranteed response if your machine is down.  We understand that our customer base is the life of our business and we strive to maintain long-term, meaningful relationships with each and every one.
     
  4. Financing -- We can help with financing your equipment. You can download our easy credit application and then just fax it in. Once received it will get our prompt attention and you will receive an answer quickly.

FAQ's

Do I need a new press brake?
Maybe.  Maybe not.   The answer isn't always obvious. There are a few things you first need to consider: How much will it cost to fix my current machine? Are the parts I need readily available (or available at all, for older...
What sort of preventative maintenance do I need to do on my machine?
Honestly, it depends on the machine.  But there are a few rules-of-thumb that you can follow that will make a big difference:   1.  Regular Oil Changes The number one cause of problems with most machines is old oil.  Let...

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