A Relentless Obsession to Serve Our Customer
Here at Mac-Tech, we understand that the only ways to grow business with customers is through new advancements in technology and superior after-sales support. That's why we believe in a foundation built on three simple principles:
- Honesty — Every machine, new or used, is sold with honest and ethical representation. This is supported by our dedication to being a trusted member of the Machinery Dealers National Association (MDNA).
- Support — We believe that family should be the reason to do business, not the cost of doing business. That's why we support and train our employees constantly, ensuring that they maintain a competetive level of competency in a constantly-changing industry.
- Service — We are committed, first and foremost, to serving our customers, which is why we have developed the best service organization in the business, complete with 24-hour guaranteed response if your machine is down. We understand that our customer base is the life of our business and we strive to maintain long-term, meaningful relationship with each and every one.